Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying excellent support on–time is our main priority, so we support each Linux web hosting plan with a 1–hour ticket reply guarantee. When you present a ticket or send us an email, our client tech support team will do all they possible can to provide the most adequate remedy for your case and to offer you advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our crew of consultants will be online for you 24x7x365 to reply to all your problems and to fix any situation you will likely have. You can easily submit a help support ticket from the Purpini Control Panel or send us an email message at any time. Furthermore, on working days, you can ring us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a broad practical knowledge base into the Control Panel to enable you to have beneficial step–by–step recommendations anytime. Each section of the Control Panel has its own contextual guide area presenting a variety of how–to content articles. We have also organized videos to present you with a far better visual representation of precisely how to perform any presented activity.