Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Each ticket that you post to the customer help crew will be handled within about 60 mins. The standard issues will be taken care of instantly. Nonetheless, if the help inquiry you have sent needs the help of a competent admin technician, we’ll forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–quality Client Help Service

  • We are on line for you 7 days a week to offer you assistance and tech support as well as to assist you with any difficulty that you may have when controlling your virtual server. We’re able to aid you with all installed in advance packages, plus your Operating System, server administration panel (with regards to the VPS type) and the Control Panel made 100% by us.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Control Panel that is included at no cost with your VPS offers you an integrated article base. You’ll find a collection of exhaustive how–to tutorials and a range of step by step video training materials that present all the basic site management jobs. You can start using them by simply clicking the Help or Video keys in the top right part of each Control Panel section.