Lots of persons who begin using their very first hosting account, or switch companies, often have questions with regard to how particular things are performed or run into predicaments when setting up various things like emails, site settings, etc. That’s the reason why, a lot of companies have prepared documentation with standard questions and issues in order to help their clients obtain information swiftly and easily. As a result, the tech support team can dedicate more time to actual problems that certain clients may be encountering, because the solution for the smaller things will be available on the Internet and clients can handle them without getting in touch with the help desk team. Having exhaustive documentation is pretty important, especially for new customers with zero experience, because the hosting service entails a large number of functions and lots of individuals can get perplexed about what to do. A good information repository can both help you complete the things that you want and acquaint yourself with how the web hosting service works in general.
Extensive Online Documentation in Web Hosting
Our web hosting plans come with an exhaustive knowledge base where you can find info about all the challenges that you could encounter and their solutions. You can learn how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but nevertheless you’re unable to send emails, for instance. We have tried our utmost to be as comprehensive as possible and to encompass all the available options so as to save you time and to supply you with different solutions for every issue. The knowledge base includes educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, while if you would like to browse the full archive of articles, you can visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the exhaustive online support documentation that we’ve prepared for you. The articles include generic info about our hosting services, educational manuals about the separate functions that you can make use of, together with troubleshooting instructions that can help you recover common problems that you could chance upon. The topics that we have included cover pretty much everything, from easy things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the whole article collection is accessible through the dedicated Help section.